In a holiday season supposed to be filled with charity and good-will, people\u2019s experience at the airport terminals at this time of year is the exact opposite of comfort and joy. And recently, US Airways had to apologize to a veteran for the way its flight attendants treated his service dog.<\/p>\n
Eric Calley, a Marine veteran who spent two tours in Iraq and now advocates for other returning veterans, was on a trip from Florida to Detroit when flight attendants began unnecessarily taking issue with his service dog during some turbulence. The conduct of the attendants sparked complaints from a fellow veteran on the flight, as well as others.<\/p>\n
Calley \u2013 who is the brother of Michigan Lt. Governor Brian Calley \u2013 was sent an apology from US Airways because, \u201cit appears our airport personnel didn’t handle the situation with the quality customer care we expect.\u201d<\/p>\n
Calley\u2019s first service dog, sadly, passed away last (more…)<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":" In a holiday season supposed to be filled with charity and good-will, people\u2019s experience at the airport terminals at this time of year is the exact opposite of comfort and joy. And recently, US Airways had to apologize to a…<\/span><\/p>\n