The Michigan Veterans Affairs Agency (MVAA) has established a special hotline for the state’s veterans. It aims to assist veterans on issues such as financial emergencies, benefits information, home repairs, homelessness assistance and property tax questions. The hotline is staffed by fellow veterans or their family members. Agents are available to answer calls at night and on weekends as well as during regular business hours.
According to the agency, over 65,000 veterans and their family members have used the hotline since the Michigan Veteran Resource Service Center was launched in Sept. 2014. An average of 1,500 calls have been received per month on the hotline.
“The MVRSC provides 24/7 access to the advice and assistance veterans need to be successful in their civilian lives. Through 800-MICH-VET, veterans and their families can connect with a friendly, knowledgeable call center agent who will help them break down the barriers that stand in their way,” said MVAA director Jeff Barnes.
Call center agents have received around 20,000 calls for help and information. They have also made 3,300 follow-up calls to veterans to ensure they have been able to access the services and resources they need. In addition, the center has processed over 7,000 DD-214 discharge papers. Veterans can use them to apply for veteran status on their driver’s licenses, avail of discounts and file for federal benefits.
Legal Help for Veterans, PLLC fights for veterans rights. We fight to make sure you get the benefits you deserve from the Department of Veterans Affairs. To learn more or contact an attorney about your Post Traumatic Stress, Traumatic Brain Injury, Mental Health, Sexual Assault, Hearing Loss and Tinnitus, Total Disability Based on Individual Unemployability, Medical Malpractice, or Aid and Attendance claim, visit http://www.legalhelpforveterans.com/ or call 800.693.4800