There aren’t a lot of online health insurance providers who give you personal local service. That’s because many of them are in states nowhere near your state, and are only getting information from you to provide a generic quote, or sell your information to others for profit. Yes, that does happen. You submit information thinking you will get a quote and instead get calls from all over the place wanting to sell you things.
When you find an agent that knows your area and all the minute details that the others don’t, then stick with them, because they will be with you every step of the way. They’ll also be able to tell you insider information about which plan would work the best, which network would meet your needs, and how to adapt your plan to ensure you see the doctors you want to see.